Natlink

All Systems Operational

About This Site

We believe in transparency because we are committed to providing the best customer experience. That's why we show both ongoing incidents and a 90-day history.

If you are experiencing issues, please check here first to see if it’s something we are already working on.

Uptime over the past 90 days. View historical uptime.
Location Operational
90 days ago
99.9 % uptime
Today
Tracking Service ? Operational
90 days ago
99.83 % uptime
Today
Safety Monitoring ? Operational
90 days ago
99.87 % uptime
Today
User Location Sharing ? Operational
90 days ago
99.99 % uptime
Today
Map service ? Operational
90 days ago
99.98 % uptime
Today
Device commanding ? Operational
90 days ago
99.84 % uptime
Today
Subscriptions & Payments ? Operational
90 days ago
100.0 % uptime
Today
Burrel Camera Service ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.8 % uptime
Today
https://natlink.se/ ? Operational
90 days ago
100.0 % uptime
Today
https://tracker-gps.com/ ? Operational
90 days ago
99.4 % uptime
Today
https://wehunt.app/ ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
99.99 % uptime
Today
Network Operators Operational
90 days ago
99.99 % uptime
Today
Payment Providers Operational
90 days ago
100.0 % uptime
Today
Cloud Providers Operational
90 days ago
99.99 % uptime
Today
Webshop Operational
90 days ago
98.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2025

No incidents reported today.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Network Operator Increased Authentication Times
Resolved - Third party provider has resolved their issues.
Sep 10, 09:03 UTC
Monitoring - We noticed that some customers using Luna and Bark devices recently experienced slower connection times on 4G/LTE. This was caused by temporary congestion with one of our network partners. The situation has already improved, and most devices should now connect as normal. We are monitoring the issue at our 3rd party network provider
Sep 10, 05:53 UTC
Update - We are continuing to investigate this issue.
Sep 10, 05:39 UTC
Investigating - We are currently investigating this issue.
Sep 10, 05:38 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Service Disruption Detected
Resolved - This incident has been resolved.
Sep 7, 09:05 UTC
Update - We are continuing to monitor for any further issues.
Sep 7, 07:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 06:36 UTC
Identified - The issue has been identified, and we are currently implementing a fix.
Sep 7, 06:28 UTC
Investigating - We're currently investigating a potential issue affecting some Luna users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Sep 7, 06:09 UTC
Sep 6, 2025
Service Disruption Detected
Resolved - The incident has been resolved.
Sep 6, 11:42 UTC
Monitoring - We have implemented a fix and are currently monitoring the results.
Sep 6, 09:33 UTC
Identified - The issue has reoccurred. Our team is investigating and will provide updates as soon as possible.
Sep 6, 09:10 UTC
Monitoring - We have implemented a fix and are currently monitoring the results.
Sep 6, 08:52 UTC
Identified - We’ve identified the issue and are currently implementing a fix.
Sep 6, 07:14 UTC
Investigating - We're currently investigating a potential issue affecting some Luna users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Sep 6, 06:30 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025
Service Disruption Detected
Resolved - This incident has been resolved.
Sep 4, 14:07 UTC
Monitoring - A fix has been deployed and we're monitoring the results. Safety function back to normal functionality.
Sep 4, 11:22 UTC
Update - Some users experiencing issues with Safety-features of the app. We are investigating the issue.
Sep 4, 08:27 UTC
Investigating - We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Sep 4, 08:18 UTC
Sep 3, 2025
Webshop Performance Degradation
Resolved - This incident has been resolved. Website and ECOM back to normal functionality. Thank you for your patience.
Sep 3, 07:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 06:39 UTC
Update - We are continuing to investigate this issue.
Sep 1, 06:18 UTC
Investigating - We are currently investigating this issue.
Aug 31, 20:53 UTC
Update - A fix has been implemented and we are monitoring the results.
Aug 31, 20:48 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
Aug 31, 20:47 UTC
Update - Outage also affects the webshop.
Aug 31, 19:47 UTC
Update - Website experiencing major outage and inaccessible for most users. Our team continues investigating the issue.
Aug 31, 19:26 UTC
Update - We are continuing to investigate this issue.
Aug 31, 15:30 UTC
Investigating - Tracker website performance decreased, unavailable for some user. We are investigating the issue.
Aug 31, 14:56 UTC
Sep 2, 2025
Service Disruption Detected
Resolved - This incident has been resolved.
Sep 2, 12:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 07:04 UTC
Identified - We’re seeing intermittent mobile data connectivity on a subset of Luna devices that have updated to the latest firmware. This may cause delayed or missing live location updates in the Tracker app and unreliable location sharing. We have limited new firmware downloads to reduce further impact while we work with the fix.
Sep 2, 06:29 UTC
Update - The issue has been identified.
Sep 2, 06:27 UTC
Investigating - We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Sep 2, 06:16 UTC
Sep 1, 2025
Service Disruption Detected
Resolved - Issue has been resolved.
Sep 1, 12:43 UTC
Monitoring - Operator has issued a fix and systems are recovering.

Our team is monitoring the issue.
Sep 1, 10:23 UTC
Update - Network operator issue affecting Luna and bark devices. Devices might experience cutouts on location data and have trouble receiving commands.

Our team is actively investigating the issue.
Sep 1, 09:52 UTC
Investigating - We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
Sep 1, 09:36 UTC
Aug 31, 2025
Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

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