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We believe in transparency because we are committed to providing the best customer experience. That's why we show both ongoing incidents and a 90-day history.

If you are experiencing issues, please check here first to see if it’s something we are already working on.

Uptime over the past 90 days. View historical uptime.
Location Operational
Tracking Service Operational
Safety Monitoring Operational
User Location Sharing Operational
Map service Operational
Device commanding Operational
Subscriptions & Payments Operational
Burrel Camera Service Operational
Websites Operational
https://natlink.se/ Operational
https://tracker-gps.com/ Operational
https://wehunt.app/ Operational
Third Party Services Operational
Network Operators Operational
Payment Providers Operational
Cloud Providers Operational
Webshop Operational
Applications Operational
WeHunt Mobile Operational
Burrel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Some users may see delayed or missing positions on the map
Resolved - This incident has been resolved. Positions on the map are updating normally again for all affected users.
If you still see delayed or missing positions, please close the WeHunt app completely and reopen it. If the issue continues after that, please contact our support team.
We apologize for the inconvenience and thank you for your patience.
Oct 28, 19:32 CET
Monitoring - We have implemented a fix for the issue causing delayed or missing positions on the map for some users. Positions are now updating normally again for the affected users.

If you still see delayed positions, please restart the WeHunt app once. There is no need to remove and re-add your device.

We are continuing to monitor the situation closely and will post an update once the incident is resolved.
Oct 28, 17:40 CET
Update - We are continuing to work on a fix for this issue.
Oct 28, 13:02 CET
Identified - We are currently experiencing degraded positioning performance affecting some users. Dogs and team members may be missing from the map or update with a delay.

We are working on a solution and will update you as soon as possible.
Oct 28, 13:01 CET

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Collar locations temporarily unavailable
Resolved - On 23 October at around 00:00 CEST, a network disruption at our data center provider affected the connection between collars and our platform. As a result, live collar locations were temporarily unavailable or delayed in the app.

The impact varied by collar model. Most collars were affected for around 5 minutes, while some models were affected for more than 30 minutes. Novus collars took several hours to fully recover. All collars were back to normal by 04:00 CEST.

The issue was caused by a problem in our provider’s core network, which they have confirmed and resolved.

We apologize for the inconvenience.
Oct 23, 00:00 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

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